Business conditions
1. General provisions
1.1. Business conditions www.barber365.store/ apply to purchases in the online store www.barber365.store/ The purpose of these terms and conditions is to define and specify the rights and obligations of the seller (supplier) on the one hand and the buyer (customer, consumer) on the other.
1.2. The seller and operator of the online store www.barber365.store/ is Weresen GmbH, with registered office Seidlgasse 41, 1030 Vienna, Austria, VAT number ATU78484007, registered in the Commercial Register of the District Court Vienna, section: GmbH, insert no.: FN 587420 d
1.3. All contractual relations between the seller and the buyer are concluded in accordance with the legal order of Austria. If the contracting party is a consumer, legal relations not regulated by business terms and conditions are governed by Act No. 40/1964 Coll. Civil Code, as amended, by Act No. 250/2007 Coll. Act on Consumer Protection, as amended and Act No. 108/2000 Coll. on consumer protection in door-to-door sales and mail order sales as amended. In the event that the contracting party is an entrepreneur, legal relations not regulated by business conditions are governed by Act No. 513/1991 Coll. Commercial Code, as amended.
2. Definition of terms
2.1. Consumer purchase contract - for the purposes of purchasing in an online store www.barber365.store/ it means a purchase contract if the contracting parties are, on the one hand, the supplier and, on the other hand, the consumer, who could not individually influence the content of the proposal for concluding the contract prepared in advance by the supplier (hereinafter referred to as the "Consumer Purchase Agreement");
2.2. Non-consumer purchase contract - for the purposes of purchasing in the online store www.barber365.store/ is understood purchase contract concluded according to Act no. 513/1991 Coll. Commercial Code, if the contracting parties are, on the one hand, the supplier and, on the other hand, an entrepreneur who, when concluding and fulfilling the purchase contract, acts within the scope of his business or other business activity (hereinafter referred to as "Non-consumer purchase contract");
(Consumer Purchase Agreement and Non-Consumer Purchase Agreement hereinafter referred to as "Purchase Agreement").
2.2. Supplier – a person who, when concluding and fulfilling a consumer contract, acts within the scope of his commercial or other business activity. It is an entrepreneur who offers or sells products or provides services to the consumer, as well as an entrepreneur who directly or through other entrepreneurs delivers the product to the buyer (hereinafter referred to as the "Seller");
2.3. Consumer (buyer) – a natural person or legal entity who purchases products or uses services for personal use or for members of his household and who, when concluding and fulfilling a consumer contract, does not act within the scope of his commercial or other business activity
2.4. A buyer who is not a consumer - is a person who, when concluding and fulfilling the Purchase Agreement, acts within the scope of his business or other business activity (hereinafter referred to as "Buyer - non-consumer");
2.5. Conclusion of the Purchase Agreement – the Buyer's order constitutes a proposal for the conclusion of the Purchase Agreement. The Purchase Agreement itself is concluded at the moment of delivery of the Seller's binding consent to the draft Purchase Agreement to the Buyer, i.e. binding confirmation of the order by the Seller. From this moment, mutual rights and obligations arise between the Buyer and the Seller, which are defined by the Purchase Agreement and these terms and conditions, which are an integral part of the Purchase Agreement.
2.6. Business terms - contractual provisions agreed between the Seller and the Buyer in this document. At the moment of sending his order, the buyer confirms that he agrees to these terms and conditions valid at the time of sending his order and is bound by them from the moment of concluding the Purchase Agreement. By sending his order, the buyer confirms that he has familiarized himself with these terms and conditions before placing his order and agrees with them without reservation.
3. Withdrawal from the contract
3.1. In accordance with the provisions of § 7 par. 1 a. 102/2014 Coll. on consumer protection when selling goods or providing services based on a contract concluded at a distance or a contract concluded outside the seller's premises, the consumer has the right to withdraw from the contract within 14 days of receiving the goods.
3.2. The consumer is obliged to send the goods back or hand them over to the seller or a person authorized by the seller to take over the goods no later than 14 days from the date of withdrawal from the contract. This does not apply if the seller proposes to pick up the goods personally or through a person authorized by him. The deadline according to the first sentence is considered to have been observed if the goods were handed over for transport no later than the last day of the deadline.
3.3. It is not possible to withdraw from the contract for goods enclosed in protective packaging, which are not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery.
3.4. If the consumer has already received the ordered goods, he is obliged to return them in the original, undamaged packaging. In the event that the consumer returns the ordered goods damaged, partially consumed or in a state that does not correspond to the state in which it was sent by the seller, acknowledges that the seller is entitled to pay the resulting damage, which the seller is obliged to prove, from the amount paid by the consumer for the ordered goods.
3.5. At the same time, the consumer is obliged to indicate the contact details and the number of the account to which the amount for the ordered goods transferred by the seller is to be paid when withdrawing from the contract. The seller is obliged without undue delay, no later than 14 days from the date of delivery of the notice of withdrawal from the contract, to return to the consumer all payments received from him on the basis of the contract or in connection with it. The seller is not obliged to return the payments to the consumer according to paragraph 1 before the goods are delivered to him or until the consumer proves that the goods have been sent back to the seller, unless the seller suggests that he collects the goods personally or through a person authorized by him.
4. Liability for errors, warranty, complaint
4.1. The seller provides a 24-month warranty for the goods. The warranty begins when the buyer takes possession of the item. The buyer acknowledges that he is obliged to inspect the goods immediately upon receipt. In the event that the goods upon acceptance by the buyer do not correspond to the purchase contract, the buyer is obliged to notify the seller immediately. In case of:
§ it is a defect that can be removed, the buyer has the right to have it removed free of charge, on time and properly without unnecessary delay or the right to exchange the item. The buyer acknowledges that the seller is entitled, instead of removing the defect, to always replace the defective goods with a defect-free one, as long as this does not cause serious difficulties for the buyer
§ this is an irreparable error that prevents the goods from being used properly, the buyer has the right to exchange the item or the right to withdraw from the contract
§ this is an irreparable error, which does not prevent the goods from being properly used, the buyer has the right to an appropriate discount on the price
§ it is a defect that can be removed, but the buyer cannot properly use the item due to the reoccurring error after repair or due to a larger number of errors, the buyer has the right to exchange the goods or the right to withdraw from the contract
4.2. The buyer acknowledges that the seller is not responsible for product defects that were caused in causal connection with the buyer's actions or omissions.
4.3. At the request of the buyer, the seller is obliged to provide a guarantee in writing, i.e. by issuing a guarantee letter. If the seller provides a longer than statutory warranty for the goods, its terms and scope will be determined in the warranty certificate. The warranty card must contain the name and surname of the seller or business name of the seller, ID number, seat of the seller, if it is a legal entity or residence, if it is a natural person. If the nature of the matter allows it, it is sufficient to issue a proof of purchase instead of a warranty certificate.
4.4. When making a claim under the statutory warranty, the buyer is obliged to prove the conclusion of the purchase contract with the seller's proof of purchase and, if applicable, the issued warranty certificate. The seller undertakes to deal with a valid claim made in accordance with these terms and conditions without delay, at the latest within 30 calendar days from the date of the claim, unless the seller and the buyer agree otherwise.
Warehouse address, or address for sending complaints:
Weresen GmbH
Seidlgasse 41
1030 Vienna
Austria
5. Prices
5.1. All prices listed on the website are final, including VAT and without any additional increase. The site operator reserves the right to change prices in the event of unauthorized access to the content. The final price for the buyer is indicated in the order confirmation.
5.2. The supplier reserves the right to correct the price of the goods before sending them, if it is found that the price of the offered goods was not stated correctly. In this case, the customer must be informed of the correct price and the customer must agree to the price adjustment. Otherwise, the purchase contract will not be concluded and the order will be canceled by the supplier.
6. Transportation
6.1. We process and ship orders every business day. The ordered goods will be ready within 24 hours of order confirmation.
Delivery of goods after order processing takes 1 to 3 working days, depending on the method of transport.
The cost of packing the goods is included in the shipping price.
7. Methods of payment
7.1. In the online store www.barber365.store/ you can pay the purchase price in the following ways:
7.1.1. GoPay online payment
The GoPay payment gateway offers our customers a secure choice when paying online. We accept payments in EUR. You can choose the "Payment card" method, where you only need to write out the card data, or the "Bank transfer" method, which redirects you to the online banking of your chosen bank. If you already have a GoPay account or want to pay with Bitcoin, click "More payment methods" and choose your favorite method. When paying, you can change the language to make yourself as comfortable as possible.
7.1.2 Payment to the company's account via invoice
8. Discounts and discount coupons
8.1. In the event that a discount or discount coupon is applied in violation of the rules of the given discount or discount coupon, the seller has the right to refuse such application of the discount or discount coupon.
8.2. In such a case, the client is informed and will be offered the opportunity to complete the order without this discount or coupon applied.
8.3. The rules and conditions for applying a specific discount are attached either directly to the discount (in the form of written information) or there is a link to the discount on the website where the rules of the discount are described in detail.
8.4. Each discount or coupon can only be used once, unless expressly stated otherwise. In case of multiple use, the seller has the right not to recognize a duplicate discount.
If the value of the gift voucher or discount coupon is higher than the value of the purchase, the difference is not transferred to a new coupon and the unused amount is not reimbursed.
9. Electronic invoice
9.1. Proof of order payment is issued to the customer in the form of an electronic invoice. It can be downloaded at any time in the e-mail confirmation of the dispatch of the package. An electronic invoice can be requested through an e-mail address estetica@weresen.at