Privacy
Privacy
Weresen GmbH, with registered office Seidlgasse 41, 1030 Vienna, VAT ID ATU78484007, registered in the Commercial Register of the District Court Vienna, section: GmbH, insert No.: FN 587420 d, operator of the online store www.barber365.store/ , declares, that all personal data (hereinafter also "data") are considered strictly confidential and are handled in accordance with applicable legal provisions in the area of personal data protection.
The security of your personal data is a priority for us. We therefore pay due attention to personal data and their protection. In this Personal Data Processing Policy ("Policy"), we would like to inform you about what personal data we collect about you and how we further use it.
1. Personal data and their processing
1.1. Categories of personal data
We collect different data depending on which of our services you use.
When you shop with us, we collect:
§ Name and contact information. Name and surname, e-mail address, postal address, billing address, telephone number, bank account
§ Demographic data. Data on gender, date of birth, country and preferred language.
§ Data created on the basis of the duration of the contract - purchased products, customer segment, volume of services provided
When you receive marketing communications from us, we collect:
§ Name and contact details – e-mail address and first name.
§ Demographic data - country, data on gender.
We also process the following personal data:
§ Data from communication between Weresen GmbH and the customer
§ Records of behavior on websites managed by Weresen GmbH.
1.2. Purposes of personal data processing:
Provision of services and their improvement. In order to be able to provide the offered services and improve them to your satisfaction, we process your personal data. Specifically, these include:
§ Processing the order of goods or services, ordered either through our website or the customer line. The legal reason here is the necessity for the fulfillment of the purchase contract and, in the case of selected data, for the fulfillment of legal obligations (e.g. accounting documents).
§ Warning about the availability of goods. If you request to monitor the availability of goods, we will process your personal data based on your consent.
§ Customer support. In order to ensure customer service and to eliminate possible problems during the fulfillment of the purchase contract, we process your personal data on the basis of the necessary fulfillment of these contracts.
§ Communication. We use the collected data for the purpose of communication with you and its individual adaptation. For example, we may contact you by phone, e-mail, or in another form to remind you that you have items in your online cart, help you complete your order, notify you of the current status of your request, order or complaint, or obtain additional information from you. information or notified you that you need to take an action necessary to maintain the active status of your account.
§ Improving services. We use the data to constantly improve our services and systems, including adding new functions, and at the same time with the aim of making informed decisions using summary analyzes and business intelligence, all based on our legitimate interest arising from the freedom of business and consisting in the necessity of improving the services provided due to success in economic competition. In order to ensure sufficient protection of your rights and interests, we use personal data in an anonymized form for improvement purposes.
Protection, security and dispute resolution. We can also process data for a legitimate interest, which is to ensure the protection and security of our systems and our customers, to detect and prevent fraud, resolve disputes and enforce our agreements based on legitimate interest.
Marketing offers.
Email newsletter (business announcement)
§ We are sending you a commercial notice regarding similar products to the one you purchased.
§ You can always reject these commercial communications using the unsubscribe link found in each email. You can also directly contact our customer service or personal data protection officer to unsubscribe.
§ If you unsubscribe from commercial notifications, we will no longer use your electronic contacts for these purposes. We will start using them again if you register them or explicitly request them.
§ Marketing offers that are shown to you may be selected based on additional information we have collected about you over time such as contact details, demographics, favorites and usage data from our products and websites (cookies, IP address, data provided by your browser, data on clicks, displayed commercial announcements, visited products). We do not perform fully automated processing that would have legal effects for you.
§ Unless you are our customer, we process based on your consent.
§ You have the right to object to these processes at any time free of charge. Contact details are listed at the end of this document.
Processing cookies from websites operated by Weresen GmbH.
§ If you have cookies enabled in your web browser, we process behavioral records from cookies placed on websites operated by Weresen GmbH, for the purpose of ensuring better website operation www.barber365.store/ and for the purposes of internet advertising of Weresen GmbH.
1.3. Transfer of personal data to third parties
Your personal data will be transferred to third parties or otherwise mediated only if it is necessary within the framework of the fulfillment of the purchase contract, on the basis of a legitimate interest or if you have expressed your consent to this in advance.
a) sister companies and processors based on the fulfillment of the purchase contract for the performance of internal processes and procedures
b) credit card companies, payment service providers for the purpose of processing payments and banks based on your order, fulfillment of the purchase contract
c) the transporter with the aim of delivering the products or services ordered by you and resolving complaints, including withdrawal from the contract
d) our partners, in loyalty schemes in which you participate
e) other service providers, third parties involved in data processing;
f) to third parties, e.g. first agent, a court for the purpose of enforcing or entering into any contract with you;
g) public authorities (e.g. police)
h) third parties conducting customer surveys
If third parties use the data within the framework of their legitimate interest, the administrator is not responsible for this processing. These processes are governed by the personal data processing principles of the respective companies and individuals.
2. Customer account and purchase without registration
a) Within the customer account, you get direct access to your data, including their editing, and you can view your data on completed and unfinished orders and modify the sending of the newsletter. Through the customer account, you can also manage your personal data and the sending of the newsletter.
b) If you do not wish to create a customer account to make a purchase, you can also shop in our e-shop without registration, i.e. as a non-member.
3. Security of personal data and retention period
3.1. Security of personal data
a) Your personal data is transferred to us in encoded form. We use the SSL (secure socket layer) coding system. We secure our website and other systems using technical and organizational measures against the loss and destruction of your data, against access by unauthorized persons to your data, its modification or expansion.
b) We require our processors to demonstrate compliance of their systems with the GDPR regulation.
c) Access to your customer account is only possible after entering your personal password. In this regard, we would like to remind you that it is essential that you do not disclose your access data to third parties and that you always close your web browser window after completing your activity in the customer account, especially if you are using the computer together with other users.
3.2. Processing period
We process and store personal data
§ in the time necessary to secure all rights and obligations arising from the purchase contract, i.e. i.e. during the order and warranty period
§ 1 year from the end of the warranty period due to the resolution of potential disputes
§ during the time during which the company Weresen GmbH as the administrator is obliged to store according to generally binding legal regulations. Accounting documents, e.g. invoices issued by Weresen GmbH are, in accordance with the law, archived for 10 years from their issuance.
§ Consent for notification of the availability of goods remains in force until the information about availability is sent, but for the longest period of 1 year or until it is revoked.
§ Consent to marketing offers is valid for 4 years or until revoked
§ Review 6 years
§ Communication 2 years
§ Competitions 1 year
In other cases, the processing period results from the processing purpose or is determined by legal regulations in the area of personal data protection.
4. Rights of data subjects
a) If we process your personal data, you can request free information about the processing of your personal data at any time.
b) In the case that you believe that we are processing personal data in violation of the protection of your personal data and the legal conditions for the protection of personal data, you can request an explanation, request that we remove the situation that has arisen, in particular, you can request a correction , addition, liquidation of personal data or blocking of personal data.
c) You also have the right to address your request to the Commissioner for Personal Data Protection or the Office for Personal Data Protection at any time.
d) You can revoke your consent to the processing of personal data at any time. If you revoke your consent to the processing of personal data, your personal data will be deleted or anonymized; however, this does not apply to the personal data that the company needs to fulfill legal obligations (e.g. processing an order already placed) or to protect its legitimate interests. The disposal of personal data will also take place if the personal data is not needed for the specified purpose or if the storage of your data is inadmissible for other reasons established by law.
5. Websites
5.1. Cookies files
Our pages use the so-called cookies so that our offer is relevant, interesting and user-friendly for you. Cookies are small text files that are stored on your computer, smartphone or other device and that are used in your browser. You can find more information about cookies in the section "what are cookies" We use cookies e.g. on the:
§ correct functionality of the basket so that you can complete your order as easily as possible
§ remembering your login details so you don't have to enter them repeatedly
§ the best possible adaptation of our pages to your requirements thanks to the monitoring of traffic, your movement around the pages and the functions used
§ finding out information about viewing ads so that we do not show you advertising for goods that you are not interested in
Some cookies may collect information that is subsequently used by third parties and which, e.g. they directly support our advertising activities (so-called "third-party cookies"). For example, information about purchased products on our site may be displayed by an advertising agency as part of the display and customization of Internet advertising banners on the web pages you view. However, you cannot be identified according to this data.
5.2. Use of cookies
Cookies used on our pages can be divided into two basic types. Short-term, so-called "session cookies" are deleted immediately as soon as you end your visit to our site. Long-term, so-called "persistent cookies", they remain stored on your device for much longer or until you manually delete them (the time cookies remain on your device depends on the settings of the cookie itself and the settings of your browser).
Cookies can also be divided according to their functionality into:
§ analytics that help us improve the user experience of our website by understanding how users use it
§ conversion, which allow us to analyze the performance of different sales channels
§ tracking, which in combination with conversion help analyze the performance of various sales channels
§ remarketing, which we use to personalize the content of ads and target them correctly
§ essential, which are important for the basic functionality of the website
5.3. Rejection of cookies
Setting the use of cookies is part of your internet browser. Most browsers automatically accept cookies by default. Cookies can be rejected or limited to the types you choose using your web browser.
You can find information about browsers and how to set preferences for cookies on the following websites or in additional documentation of Internet browsers
Chrome
Firefox
Internet Explorer
Android
5.4. Links
Our website contains links to other websites which are useful and contain information. Please note that these sites may be owned and operated by other companies and organizations and have different security and privacy policies. Our company has no control over and assumes no responsibility for any information, material, products or services found on or accessible through these websites.